QoQa Case Study

Creating Positive Shopping Experiences for Happy, Loyal Customers

QoQa, the Swiss eCommerce brand, doesn’t just focus on daily affordable offers—they also want to build a 100% happy, loyal customer base through social customer service. 

Discover more about how to:

  • Streamline and centralize your social media efforts
  • Create an integrated social media engagement strategy
  • Deliver an all-around positive customer experience

"Social media is the ultimate place to instantly connect on the fly with our customers and provide a relevant offer tailored to their needs. With the CX Social platform, social media management has become a lot less time-consuming. Nowadays, our quirky personality truly resonates with our customers on social media."

- Digital Marketing Manager QoQa, Mathieu Pereira

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