A Clarabridge Webinar: Top 3 CX Trends that Matter

Customer experience is becoming the top differentiator among brands. To make sure your company isn’t left behind, you must understand the trends among the best providers of great CX. In our upcoming webinar, “Top 3 CX Trends That Matter,” Sid Banerjee, Co-Founder and Executive Chairman at Clarabridge, will share three developing trends that he sees shaping the future of customer experience.

Watch this webinar to learn:

  • How customer experience is driving business decisions
  • Why your employees are so important to your customer experience program success
  • Who should really be driving your customer experience program

What do companies that provide great CX have in common?

Customer experience is becoming the top differentiator among brands. To make sure your company isn’t left behind, you must understand the trends among the best providers of great CX. In our upcoming webinar, “Top 3 CX Trends That Matter,” Sid Banerjee, Co-Founder and Executive Chairman at Clarabridge, will share three developing trends that he sees shaping the future of customer experience.

Watch this webinar to learn:

  • How customer experience is driving business decisions
  • Why your employees are so important to your customer experience program success
  • Who should really be driving your customer experience program


Webinar Speakers: 

Sid Banerjee, Executive Chairman, Clarabridge

Sid Banerjee
Executive Chairman and Co-Founder, Clarabridge

Executive Chairman Sid Banerjee is a well-known expert in customer experience, business intelligence, and text analytics. A Clarabridge co-founder, he provides Clarabridge with vision and direction for achieving customer success while also managing executive relationships with key current and prospective customers.


Susan Ganeshan, Chief Marketing Officer, Clarabridge

Susan Ganeshan 
Chief Marketing Officer, Clarabridge

As leader of the Clarabridge marketing team, Susan defines the brand, leads the charge for educational, useful content, and enables both Clarabridge and our partners to promote and deliver on the promise of customer centricity. Over her 25 year career in services and software companies, Susan developed a maniacal focus on customer success and a passion for outside-in thinking.


WATCH THIS WEBINAR

A Clarabridge Webinar:
Top 3 CX Trends That Matter

What Companies with the Best Customer Experience Have in Common

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