A Clarabridge Webinar:
Are BOTS Taking Over Social Customer Service?

Clarabridge Webinar:
CX Studio Dashboard
Tips & Tricks

At Clarabridge, we are always thinking about ​how​ to enhance dashboards and make it easier to communicate value to CX stakeholders. Attend this webinar to learn how to leverage CX Studio features to build informative dashboards for stakeholders at all levels of your Customer Experience organization. 

In the webinar, we will explore:

  • How to build compelling dashboards that will communicate value to viewers 
  • The use of dashboard personalization to deploy a single dashboard widely throughout the organization 
  • Tools to improve the performance of your dashboard’s reports 
  • Best practices on handling common scenarios such as transitioning dashboards

Note: We'll share a recording of the webinar to all registrants, so if you can't make it, still sign up!


Webinar Speaker: 

Faheem Khemani

Faheem Khemani 
Product Manager, Clarabridge

Faheem is responsible for owning design and development of Clarabridge CX Studio. Over the last two years, he has worked on improving Clarabridge's dashboarding, reporting and analytics, and data integration capabilities. In addition to working at Clarabridge, Faheem teaches about product management at General Assembly, an educational institution that empowers professionals to learn technology skills. Prior to joining the Clarabridge team, Faheem has worked in product management and analytics at DC-based Perfect Sense Digital and LivingSocial.

We can’t deny the truth – BOTS are here. But how are they changing the face of social customer service today? And how will they continue to evolve this market in the future?

Join our webinar to hear Dimitri Callens, Director of Product Management for CX Social, explain how BOTS can help both your social customer service team provide better service and your customers have better experiences with your brand.

This webinar will cover:
  • How BOTS work and where the technology is going
  • Ways that BOTS can help your business improve efficiency and cut costs
  • How BOTS can provide an improved social customer experience for your customers

Note: We'll share a recording of the webinar to all registrants, so if you can't make it, still sign up!

REGISTER FOR THE WEBINAR
 

Wednesday, March 29

1:00 PM GMT
Duration: 45 Minutes

 

A Clarabridge Webinar:
Are BOTS Taking Over Social Customer Service?

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