All webinar attendees will receive FREE access to the exclusive Temkin Group Insight Report, “Maximizing Value From Customer Journey Mapping”.
At Clarabridge, we are always thinking about how to enhance dashboards and make it easier to communicate value to CX stakeholders. Attend this webinar to learn how to leverage CX Studio features to build informative dashboards for stakeholders at all levels of your Customer Experience organization.
In the webinar, we will explore:
Note: We'll share a recording of the webinar to all registrants, so if you can't make it, still sign up!
Product Manager, Clarabridge
Faheem is responsible for owning design and development of Clarabridge CX Studio. Over the last two years, he has worked on improving Clarabridge's dashboarding, reporting and analytics, and data integration capabilities. In addition to working at Clarabridge, Faheem teaches about product management at General Assembly, an educational institution that empowers professionals to learn technology skills. Prior to joining the Clarabridge team, Faheem has worked in product management and analytics at DC-based Perfect Sense Digital and LivingSocial.
All webinar registrants will receive FREE access to the exclusive Temkin Group Insight Report,
“Maximizing Value From Customer Journey Mapping”.
REGISTER FOR THE WEBINAR
Thursday, October 19
1 PM ET
Duration: 45 Minutes
Send your questions to email@example.com before the webinar to help guide the focus of discussion; we’ll also take questions live during the webinar.
Pam has over 20 years of experience in the development and implementation of strategies to improve customer experience, specifically focused on the effectiveness and efficiency of contact center operations. Pam has successfully executed high-impact, strategic initiatives in all major business verticals including healthcare, retail, financial services, wholesale and government. As Customer Experience Practice Lead, Pam provides leadership, expertise and insights to clients looking to transform their contact centers and drive towards best-in-class performance in quality, operational effectiveness and efficiency. Pam drives results through her passionate leadership, process re-engineering, technology solutions and organizational design. Pam holds a B.S. in Mathematics and a Masters in Statistics, both from the University of Akron.
Shorit manages a Clarabridge team of consulting managers, business consultants and technical architects to help his customers improve their own customer experience, increase revenue and reduce cost and churn.