More is more, and less is a bore. Whether your marketing team is leading social customer service efforts, or you have a full-fledged Social Care program in place- Blake Morgan is going to walk you through how to take your social customer service plan to the next level with actionable strategies used by the biggest brands in the world. 

Customers desire experiences, not things and don’t have a second to waste. In just 45 minutes, you’ll discover ways you can go above and beyond to craft quick and unforgettable customer experiences.

This webinar will cover:

  • What is the opportunity in 2017 to provide compelling social customer experiences? 
  • Who are the leaders of social customer service and what are they doing right?
  • What's next for companies that want to focus on serving customers on social media

Duration: 45 Minutes


A Clarabridge Webinar:
Leveling Up Your Social Customer Service Program

Who's Blake?

Blake Morgan

Blake Morgan
Customer Experience Futurist

Blake Morgan is a Customer Experience Futurist. Her first book is “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.” She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She’s been ranked as ICMI’s Top 50 Thought Leaders to Follow on Twitter In 2016, Clarabridge’s #1 Social Customer Service expert to follow and Customer Gauge’s top 20 customer experience experts in follow in 2017. She has worked with Intel, Verizon Wireless, and many more. She lives in the Bay Area with her husband, daughter and their two Yorkie rescues.

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