A Clarabridge Webinar:
Leveling Up Your Social Customer Service Program

Clarabridge Webinar:
CX Studio Dashboard
Tips & Tricks

At Clarabridge, we are always thinking about ​how​ to enhance dashboards and make it easier to communicate value to CX stakeholders. Attend this webinar to learn how to leverage CX Studio features to build informative dashboards for stakeholders at all levels of your Customer Experience organization. 

In the webinar, we will explore:

  • How to build compelling dashboards that will communicate value to viewers 
  • The use of dashboard personalization to deploy a single dashboard widely throughout the organization 
  • Tools to improve the performance of your dashboard’s reports 
  • Best practices on handling common scenarios such as transitioning dashboards

Note: We'll share a recording of the webinar to all registrants, so if you can't make it, still sign up!


Webinar Speaker: 

Faheem Khemani

Faheem Khemani 
Product Manager, Clarabridge

Faheem is responsible for owning design and development of Clarabridge CX Studio. Over the last two years, he has worked on improving Clarabridge's dashboarding, reporting and analytics, and data integration capabilities. In addition to working at Clarabridge, Faheem teaches about product management at General Assembly, an educational institution that empowers professionals to learn technology skills. Prior to joining the Clarabridge team, Faheem has worked in product management and analytics at DC-based Perfect Sense Digital and LivingSocial.

More is more, and less is a bore. Whether your marketing team is leading social customer service efforts, or you have a full-fledged Social Care program in place- Blake Morgan is going to walk you through how to take your social customer service plan to the next level with actionable strategies used by the biggest brands in the world. 

Customers desire experiences, not things and don’t have a second to waste. In just 45 minutes, you’ll discover ways you can go above and beyond to craft quick and unforgettable customer experiences.

This webinar will cover:

  • What is the opportunity in 2017 to provide compelling social customer experiences? 
  • Who are the leaders of social customer service and what are they doing right?
  • What's next for companies that want to focus on serving customers on social media

Note: We'll share a recording of the webinar to all registrants, so if you can't make it, still sign up!

WATCH THIS WEBINAR
Duration: 45 Minutes

 

A Clarabridge Webinar:
Leveling Up Your Social Customer Service Program

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