Social Customer Service eBook:
Social Customer Service Etiquette
Do you know the rules of behavior for social customer service?
The key word in “social media” is social. Real people are interacting on Twitter, Facebook, Instagram, and other social media channels. If you want to provide great customer service via social, you need to behave like a real person, too.
The Social Customer Service Etiquette eBook gives you some practical Dos and Don’ts for proper conduct. Please check it out! (See, we said “please!”)
Learn the importance of:
- Short social response times to meet customer expectations
- Keeping the conversation on the customer’s channel of choice
- Using great tools to keep social conversations relevant and authentic
Do you know the rules of behavior for social customer service?
The key word in “social media” is social. Real people are interacting on Twitter, Facebook, Instagram, and other social media channels. If you want to provide great customer service via social, you need to behave like a real person, too.
The Social Customer Service Etiquette eBook gives you some practical Dos and Don’ts for proper conduct. Please check it out! (See, we said “please!”)
Learn the importance of:
- Short social response times to meet customer expectations
- Keeping the conversation on the customer’s channel of choice
- Using great tools to keep social conversations relevant and authentic
Please fill out this form to download the eBook:
Social Customer Service eBook:
Social Customer Service Etiquette
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