A Clarabridge Webinar:
Culver’s Key Ingredients for Social Customer Care

Clarabridge Webinar:
CX Studio Dashboard
Tips & Tricks

At Clarabridge, we are always thinking about ​how​ to enhance dashboards and make it easier to communicate value to CX stakeholders. Attend this webinar to learn how to leverage CX Studio features to build informative dashboards for stakeholders at all levels of your Customer Experience organization. 

In the webinar, we will explore:

  • How to build compelling dashboards that will communicate value to viewers 
  • The use of dashboard personalization to deploy a single dashboard widely throughout the organization 
  • Tools to improve the performance of your dashboard’s reports 
  • Best practices on handling common scenarios such as transitioning dashboards

Note: We'll share a recording of the webinar to all registrants, so if you can't make it, still sign up!


Webinar Speaker: 

Faheem Khemani

Faheem Khemani 
Product Manager, Clarabridge

Faheem is responsible for owning design and development of Clarabridge CX Studio. Over the last two years, he has worked on improving Clarabridge's dashboarding, reporting and analytics, and data integration capabilities. In addition to working at Clarabridge, Faheem teaches about product management at General Assembly, an educational institution that empowers professionals to learn technology skills. Prior to joining the Clarabridge team, Faheem has worked in product management and analytics at DC-based Perfect Sense Digital and LivingSocial.

Cuvler'sWith over 600 locations in the US and a combined social media following of over 2 million, ButterBurgers and Fresh Frozen Custard aren’t the only things that keep people talking about the fast-casual restaurant, Culver’s. Working with their agency Hiebing, they’ve perfected the art of carrying conversations from the table to Twitter (and other social platforms).

Watch this 45-minute webinar, featuring Liz Haferkorn, Culver’s Social Media & Interactive Specialist and Katie Helscher, Account Executive with Culver’s agency of record, Hiebing, to hear the ways that agencies and brands collaborate to create powerful experiences on social media.

You’ll get insights into:

  • Collaboration techniques that work between agencies and brands 
  • Plans for tackling both positive and negative comments on social media 
  • Creating surprise and delight moments for your followers 
  • Data you should track that drives strategy 

Note: We'll share a recording of the webinar to all registrants, so if you can't make it, still sign up!

WATCH THIS WEBINAR
Duration: 45 Minutes

 

A Clarabridge Webinar:
Culver’s Key Ingredients for Social Customer Care

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