A Clarabridge Webinar:
Culver’s Key Ingredients for Social Customer Care

Cuvler'sWith over 600 locations in the US and a combined social media following of over 2 million, ButterBurgers and Fresh Frozen Custard aren’t the only things that keep people talking about the fast-casual restaurant, Culver’s. Working with their agency Hiebing, they’ve perfected the art of carrying conversations from the table to Twitter (and other social platforms).

Watch this 45-minute webinar, featuring Liz Haferkorn, Culver’s Social Media & Interactive Specialist and Katie Helscher, Account Executive with Culver’s agency of record, Hiebing, to hear the ways that agencies and brands collaborate to create powerful experiences on social media.

You’ll get insights into:

  • Collaboration techniques that work between agencies and brands 
  • Plans for tackling both positive and negative comments on social media 
  • Creating surprise and delight moments for your followers 
  • Data you should track that drives strategy 

WATCH THIS WEBINAR
Duration: 45 Minutes

 

A Clarabridge Webinar:
Culver’s Key Ingredients for Social Customer Care

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