CX SOCIAL WEBINAR

Painting a Brighter Social Customer
Experience with Paint Nite

Paint Nite, the rapidly growing creative night out company, has faced numerous social media strategy challenges during their business expansion. From managing social pages for over 350 markets in the United States and Canada to increasing performance metrics, Paint Nite needed a social customer service tool that worked for their unique business.

Watch this webinar to learn:
  • How to manage high social channel volume in a scalable manner
  • How to increase productivity while continually improving the customer experience
  • How to encourage creativity and inspire connections through social media

Featured Speaker:

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Laura Luciano
Social Care Manager, Paint Nite

Laura Luciano was the first social media-focused employee to be hired by the customer service department at Paint Nite. She has developed a strategy and approach that works for all stakeholders across the rapidly growing business.