CX SOCIAL WEBINAR

What’s Up with WhatsApp?
Clear Communication, On Customers’ Time

WhatsApp has recently extended their customer service capabilities by allowing businesses and customers to directly communicate through the platform. Clarabridge is proud to be among the first Customer Service Platforms to offer WhatsApp to its customers.

But what does this mean for the average customer and how will this advanced support help create a better customer experience by serving customers better?

Join this webinar with Dimitri Callens, Director of Product Management to learn:
  • Why brands should be active on WhatsApp
  • Advantages of adding multiple messaging platforms to service channels
  • How to get started and implement this new functionality

Featured Speaker:

ClarabridgeDimitri Callens
Director of Product Management, Clarabridge

Dimitri Callens is one of the co-founders of Engagor, now CX Social. He previously held the position of VP of Customer Success where he built the global Customer Success team from the ground up. As Director of Product Management, he works alongside the CX Social R&D, Customer Support, and Customer Success teams. He keeps up with evolving trends in the social customer service and enterprise technology spaces, and regularly serves as a thought leader for social customer service.