CX Social Fall Product Release Webinar

We just announced our latest innovations and improvements that will help you grow your social customer service program. Join us on *Tuesday, September 27th at 1pm ET / 10am PT to explore our most recent CX Social (Engagor) Product Release. (For more info about our CX Analyze product release, click here)

In this webinar, Dimitri Callens, CX Social Product Management Director will discuss:

  • The renaming of Engagor to CX Social and what that entails  
  • Time saving improvements such as the addition of Twitter historical data, industry models and keyword tagging
  • Performance tracking of your agents, group messaging and our new conversation lock feature
  • And much more!

*Note: We will be hosting the same webinar on Thursday, September 29th
at 9am ET / 2pm BST (London) – Register Here.  
 

Webinar Speaker:

Dimitri Callens

Dimitri Callens
Director of Product Management, Engagor

Dimitri Callens is one of the co-founders of Engagor. where he built a global Customer Success team from the ground up. He has recently moved into a new role that speaks to his true passion: Product. As Director of Product Management, he works alongside the Engagor R&D, Customer Support and Customer Success teams. It's his mission to stay closely in touch with customers and listens to their needs, and ultimately, plays a key role in enhancing the Engagor platform. 


Clarabridge Webinar:
CX Studio Dashboard
Tips & Tricks

At Clarabridge, we are always thinking about ​how​ to enhance dashboards and make it easier to communicate value to CX stakeholders. Attend this webinar to learn how to leverage CX Studio features to build informative dashboards for stakeholders at all levels of your Customer Experience organization. 

In the webinar, we will explore:

  • How to build compelling dashboards that will communicate value to viewers 
  • The use of dashboard personalization to deploy a single dashboard widely throughout the organization 
  • Tools to improve the performance of your dashboard’s reports 
  • Best practices on handling common scenarios such as transitioning dashboards

Note: We'll share a recording of the webinar to all registrants, so if you can't make it, still sign up!


Webinar Speaker: 

Faheem Khemani

Faheem Khemani 
Product Manager, Clarabridge

Faheem is responsible for owning design and development of Clarabridge CX Studio. Over the last two years, he has worked on improving Clarabridge's dashboarding, reporting and analytics, and data integration capabilities. In addition to working at Clarabridge, Faheem teaches about product management at General Assembly, an educational institution that empowers professionals to learn technology skills. Prior to joining the Clarabridge team, Faheem has worked in product management and analytics at DC-based Perfect Sense Digital and LivingSocial.

Clarabridge puts your customer feedback to work

We just announced our latest innovations and improvements that will help you grow your social customer service program. Join us on Tuesday, September 27th at 1pm ET / 10am PT* to explore our most recent CX Social (Engagor) product release. (For more info about our CX Analyze product release, click here)

In this webinar, Dimitri Callens, Director of Product Management will discuss:

  • The renaming of Engagor to CX Social and what that entails 
  • The ability to provide better care with features such as the addition of Twitter historical data and new industry models 
  • Performance tracking of your agents, grouping mentions, our new conversation lock feature and much more!

*Note: We will be hosting the same webinar on Thursday, September 29th
at 9am ET / 2pm BST (London) – Register Here.  
 

Webinar Speaker:

Dimitri Callens

Dimitri Callens
Director of Product Management, Clarabridge

Dimitri Callens is one of the co-founders of Engagor. where he built a global Customer Success team from the ground up. He has recently moved into a new role that speaks to his true passion: Product. As Director of Product Management, he works alongside the Engagor R&D, Customer Support and Customer Success teams. It's his mission to stay closely in touch with customers and listens to their needs, and ultimately, plays a key role in enhancing the Engagor platform. 


RESERVE YOUR SPOT

Tuesday, September 27th

1 PM ET | 10 AM PT
Duration: 60 Minutes



Driving Your Social Customer Service Growth:
CX Social Fall Product Release Webinar

Note: We'll share a recording of the webinar to all registrants, so if you can't make it, still sign up!

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