Improved Social Customer Care = Improved Customer Satisfaction Scores

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Leading-edge customer care teams have a process for rapidly and efficiently responding to customers on social media. Businesses are quickly realizing that social customer care is critical for improving the customer experience.

This new Aberdeen report, Social Customer Care: the Path to Success, shows you how a social customer care function can help your business:

  • Increase your customer retention rate
  • Increase the number of positive mentions through social media channels
  • Increase year-over-year customer satisfaction scores

Download this report to find out more!

Improved Social Customer Care = Improved Customer Satisfaction Scores

Social Customer Care: The Path to SuccessLeading-edge customer care teams have a process for rapidly and efficiently responding to customers on social media. Businesses are quickly realizing that social customer care is critical for improving the customer experience.

This new Aberdeen report, Social Customer Care: the Path to Success, shows you how a social customer care function can help your business:

  • Double your customer retention rate compared to those not using social customer care 
  • Increase the number of positive mentions through social media channels 
  • Significantly improve your year-over-year customer satisfaction scores

Download this report to find out more!


Please fill out the form below to get this report:

An Aberdeen Research Report:
Social Customer Care: The Path to Success

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