Webinar: Verizon - Our Path to
Voice Transcription and Text Analytics

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Webinar - Clarabridge presents: 
Verizon - Our Path to Voice Transcription and Text Analytics

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Speaker - Lorraine Schumacher, Director – Operations Customer Business Intelligence, Verizon

Why - Find out how and why Verizon has embarked on a speech analytics initiative and learn about:

  • The business value in speech recordings
  • Integrating speech analytics into a CX program
  • The impressive results from this rich source of data